24/7 Support System Crashed?  Not to worry!  With EdgeLaser, once you have your system up and running you can access Windows Live SkyDrive (Cloud Computing) and download the latest version to reinstall the software. Need to refresh your memory about an operation that you never used?  Visit our support area and watch the video about that feature. Something unusual happen?  During normal business hours, give us a call, we are always happy to help our customers.  If it is after business hours, email us, we will either call or email you the next day. We have been supporting customers for over 25 years.  We haven’t heard all the questions yet, but we have heard most of them.  In our online tutorials and help sections we try to answer them before you have to ask, that is what support should be all about. We don’t charge for this support, there are no annual dues, membership fees or maintenance plans. Key Benefits: Knowledge Based Automatic Programming Easy Path Verification Minimal Training 24/7 Online Support